Last updated: January 1, 2026
Introduction
ChoreQuest ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our family chore management application.
Information We Collect
Personal Information
- Email address (for account creation, authentication, and OTP login)
- Family name and custom family URL slug
- Names and avatars of family members
- 4-digit PINs (hashed, for quick app access)
Usage Data
- Chore creation, completion, and review data
- Virtual coin balance and transaction history
- Device tokens for push notifications
- Session data and authentication tokens
Generated Content
- AI-generated chore images (created via OpenAI DALL-E 3)
- Images are stored on secure cloud storage (Wasabi S3)
How We Use Your Information
- To provide and maintain our service
- To authenticate users and manage family accounts
- To send push notifications about chore activities
- To generate AI-powered chore images
- To process payments and manage subscriptions
- To send service-related emails (account recovery, subscription updates)
- To improve our service and user experience
Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information:
- All data is stored in secure MongoDB databases
- PINs and sensitive data are hashed using industry-standard algorithms
- Communications are encrypted using HTTPS/SSL
- Images are stored on secure S3-compatible cloud storage
- Access to data is restricted to authorized personnel only
Third-Party Services
We use the following third-party services that may collect or process your data:
- OpenAI: For AI image generation (DALL-E 3)
- Wasabi: For secure image storage (S3-compatible)
- PayFast: For payment processing (South Africa)
- Google Analytics: For usage analytics
- Web Push Services: For browser notifications
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.
Children's Privacy
ChoreQuest is a family-oriented service. Children's accounts are created and managed by parent/guardian accounts. We do not knowingly collect personal information directly from children without parental consent.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt-out of push notifications
- Cancel your subscription at any time
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: chorequest@productive.me